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Services

From concept and pre-opening to transformation and ongoing advisory, Wellness Futures Advisory provides strategic and operational expertise to create distinctive, high-performing wellness destinations.

All CONCEPT & EXPERIENCE ECOSYSTEM & PARTNERSHIPS PEOPLE & PERFORMANCE STRATEGY & TRANSFORMATION
360 degree spa audit

360° Wellness Diagnostic

A complete assessment of your wellness operation, revealing the priorities and opportunities for stronger performance.
  • Operational audit
  • Guest experience
  • Team assessment
  • Action plan
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Spa pre-opening and concept development

Concept & Pre-Opening

From positioning to opening, we build the foundations for a distinctive and commercially viable wellness destination.
  • Strategic positioning
  • Concept development
  • Wellness programmes
  • Pre-opening planning
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Spa turnaround and restructuring

Turnaround & Restructuring

A focused transformation strategy for wellness operations ready to improve performance, efficiency and profitability.
  • Performance diagnosis
  • Operational restructuring
  • Team optimisation
  • Revenue strategy
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Spa guest journey and signature protocols

Guest Journey & Protocols

Design meaningful wellness experiences that connect every touchpoint and turn visits into lasting relationships.
  • Experience design
  • Service protocols
  • Signature rituals
  • Guest journey
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Spa team training

Team Training

Give your teams the skills, confidence and service standards needed to deliver exceptional wellness experiences.
  • Treatment protocols
  • Guest relations
  • Consultative selling
  • Team management
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Spa skincare brands and wellness technology

Brands & Ecosystem

Connect your destination with carefully selected brands, technologies, practitioners and wellness specialists.
  • Luxury brands
  • Longevity solutions
  • Wellness technology
  • Expert partnerships
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Ongoing spa advisory

Ongoing Advisory

A long-term strategic partnership providing continuous guidance, performance reviews and an experienced outside perspective.
  • Strategic reviews
  • KPI monitoring
  • Decision support
  • Continuous optimisation
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Fields of expertise

Wellness does not stop at the treatment room.

A lasting outcome is built from the inside out. We work across all of these fields, in this order, because it is the one that holds.

Nutrition

The foundation. The plate is part of the protocol: coherence between what is promised in the treatment room and what is served at the table, programmes built into the stay, cures and journeys.

Movement & recovery

What the body spends, and what it needs to repair. Body practices, fitness, recovery modalities, and their right place in the journey.

Mind & stress regulation

Sleep, breath, silence, the rhythm of a day. The field guests ask for most, and the one properties structure least.

Environment & sensoriality

The place heals as much as the treatment. Light, temperature, materials, sound, circulation: space is not a backdrop, it is a modality in its own right.

Treatments, protocols & longevity

Signature protocols, thermal journeys, rituals, long-term programmes and follow-up between stays: what turns a one-time guest into a lasting relationship.

Beauty & skincare

The visible outcome. Brands, face and body protocols, technical training, retail strategy and product margin, a field judged as much on the detail of the gesture as on the operating account.

Spa and wellness consulting services

Wellness & Hospitality Investor

“What stood out was the ability to translate an ambitious concept into something tangible, distinctive and ready to operate. From the experience design to the business model, every element was approached with both creativity and commercial discipline.”

Hospitality Executive / Wellness Destination

"The strength of the advisory approach is its ability to look at the entire operation—from positioning and customer journey to team structure and performance. The result is a wellness experience that feels more desirable while remaining grounded in operational reality."

Hospitality Owner / Luxury Resort

Wellness Futures Advisory brought together strategic clarity, operational expertise and a genuine understanding of the guest experience. The approach helped us transform a wellness vision into a more coherent and commercially focused destination.

testimonial

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SHAPE THE FUTURE OF WELLNESS HOSPITALITY

Transforming wellness ambitions into distinctive, meaningful and high-performing destinations.

Sophie Agullana, wellness and hospitality strategist

Contact Us

Morocco & Switzerland Phone: +41 76 816 31 24

Booking & Service Support

Email: contact@wellnessfuturesadvisory.com

 Hotline: +41 76 816 31 24

Opening Hours

Monday – Friday: 9:00 AM – 8:00 PM Saturday: 10:00 AM – 8:00 PM Holliday: Closed

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